What would the feedback be if your customers were asked this question?
“What do you think of our salesperson?”
Customers will buy more readily from salespeople who demonstrate that they care rather than from those who merely are knowledgeable. Those who are not knowledgeable have little or no chance for success. Certain behaviors in a sales force will close more doors to your business than it opens. Are you not enjoying some business that you should be? Remember, in the eyes of the customer, your salespeople are the company.
All decisions to do business are made emotionally first and then backed up by logic. The professional salesperson knows how to build the emotional bond that causes the customer to want to do business with your company.
Austin empowers sales teams with tangible sales training to identify key behaviors that help sales people to create emotional bonds and overcome sales obstacles.
Contact us to learn more about our upcoming programs
Your Sales Team will walk away with the following skills:
• Boost confidence and overcome call reluctance. Discover your individual “I, Inc.”
• Differentiate between the typical sales rep and the professional salesperson.
• Improve interaction skills to connect with and influence a wider variety of people.
• Use humor to help the buyer relax and create a climate favorable for selling.
• Develop probing and listening skills to their next level of achievement.
• Increase the perceived need of your product or service and build its value based on the buyer’s needs.
• Help the buyer understand the benefits of using your product or service.
• Minimize objections...and handle them smoothly when they do come up.
• Identify buying signals and gain commitment in a non-manipulative way.
• Encourage customers and prospects to open doors to other qualified buyers.